We will be in summer vacation during the following period: 【August 9 – 15, 2018】 I am sorry for our inconvenience and I appreciate your patience. Customer service via telephone and FAX is not be available during the period above. Please contact us by email in an urgent case. Contact information: contact[at]conphic.co.jp note: please replace [at] with @. If you have a system maintenance agreement with us, we can respond to system failure and conduct a maintenance as usual during this period.